At Standby Me we are committed to protecting your privacy and ensuring responsible use of your personal data, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Responsible for the treatment

• • Responsible: FUERTE CORP, S.L.
  • Address: Pz Doctor letamendi, 26, Entresuelo 08007 – Barcelona
  • CIF: B-05.430.996
  • E-mail: frontdesk@standbyme.fun

2. Personal data we collect

We may process the following categories of data:

• • Identification data: name, surname, identity document.
  • Contact information: address, e-mail, telephone.
  • Reservation and stay data: dates, contracted services, number of people.
  • Billing and payment information.
  • History of communications with the Hotel.

3. Purposes of treatment

Your data will be used for:

• • Manage reservations, stays and associated services.
  • Comply with the legal obligations regarding tourism, taxation and public safety.
  • To attend your inquiries, requests or incidents.
  • Conducting satisfaction surveys and improving our service.
  • Send commercial communications about Hotel services similar to those contracted, unless expressly opposed.
  • Develop advertising and marketing actions, both our own and through third parties, including sending personalized offers, promotions and news that may be of interest to you.
  • Create commercial profiles based on your consumption habits and preferences in order to personalize the experience and commercial communication.

4. Legitimacy of the treatment

The legal bases that allow the processing of your data are:

• • Execution of the hosting contract.
  • Compliance with legal obligations.
  • Express consent, where required (e.g., unrelated commercial communications).
  • Legitimate interest in the management, optimization and improvement of our services.

5. Conservation period

The data will be kept for the duration of the contractual relationship and, thereafter, for the periods required by the applicable regulations. Once these periods have elapsed, the data will be duly blocked until their final deletion.

6. Data recipients

Your data may be communicated to:

• • Public Administrations and Security Forces and Corps, when established by law.
  • Financial institutions for payment management.
  • Suppliers necessary for the provision of services (management software, maintenance, cleaning, among others), always under confidentiality contracts and appropriate guarantees.

7. Rights of the interested party

You may at any time exercise your rights of access, rectification, deletion, opposition, limitation and portability by writing to frontdesk@standbyme.fun

You may also file a complaint with the Spanish Data Protection Agency (AEPD) if you believe that your rights have been violated.

8. Information security

The Hotel adopts the necessary technical, organizational and security measures to ensure the protection of personal data against unauthorized access, loss, alteration or improper disclosure.